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Author: Kim

Performance Feedback: Design

Her deep understanding of Platform UX/UI has helped define our vision for Rewards Mobile, and her partnership with tech drives even quicker results.
~ Workstream Lead for Rewards, Consumer Card

Kim is such a unique driving force in the work across XD I can't imagine our work without her. Her skill and craft as a designer is on it's own level, as well as her knowledge and expertise. On top of all that, Kim's not only willingness to share, but her skill at sharing and imparting her great skills and knowledge on others is amazing. She seems to always be seeking out ways to help others grow, and then exceeds even our own expectations of learning. Anytime I get to work with or learn from Kim is one of my most valued work experiences and I will always seek out ways to do more of it.
~ Anonymous Feedback, 2020 year end

Performance Feedback: Product

Kim provides one of the most needed and important aspects to Customer Controls and in some cases to other pillars as well ( due to lack of either UX resources or Mobile UX expertise ) and that is Mobile UX leadership. Even though it isn't part of her job, based on her strategic and tactical responsibilities, she's kindly made time to create and provide the Customer Controls team with badly needed UX support. The aid that she has provided included:
• Creation of UX flows and screen designs
• Educating her peers in mobile us specifics
• Aiding in educating other roles in various segments about the importance of mobile UX specifics
I can honestly say that the features we've been able to deliver this last half of the year would not have been able to be delivered if it wasn't for Kim's help and Mobile UX stewardship.
~ Director of Product, Consumer Card