Work Experience

Staff Product Designer, Native Apps Lead – 10.2022 to present
Achieve.com, Digital Design

UX/UI Design Quality Lead – 04.2021 to 10.2022
Capital One, Experience Platforms & Programs, Experience Design

Design Systems Lead – 07.2019 to 04.2021
Capital One, Consumer Credit & Bank, Experience Design

Native UX/UI Designer – 07.2014 to 6.2019
Capital One, Enterprise, Experience Design

Native UX/UI Designer – 08.2013 to 07.2014
Aquent

Owner/Creative Director – 01.2011 to 07.2014
Protozoa Design

Web Designer – 03.2004 to 01.2011
University of Richmond

Web & Email Designer – 04.2001 to 09.2003
Concepts Direct, Inc.

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Teaching Experience

Adjunct Professor – 01.2011 to 07.2013
Virginia Commonwealth University

• GDES: 308 Web Page Design
• GDES: 346 Visual Narrative I
• GDES: 366 Visual Narrative II
• GDES: 491 Advanced Web Design: WordPress & CMS
• GDES: 491 Design and the Language of Interactive Media

Adjunct Instructor – 08.2011 to Spring 2012
Virginia State University

• VCAD: Web Design I
• VCAD: 401 Web Design II
• VCAD: 411 Web Design III
• ARTS 217: 3D Methods & Material
• ARTS 207: 3D Design

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Education

University of Richmond
Master of Liberal Arts, Film Studies
The evolution of Film Noir from the Romantic Gothic novel
August 2009

Virginia Commonwealth University
Bachelor of Fine Arts, Communication Design
May 2002

Virginia Commonwealth University
Bachelor of Fine Arts, Crafts: Glass working & Furniture Design
August 1997

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Certificates & Certifications

Women in Leadership
Cornell University

Program Graduate
Leadhership1®

Certified Usability Analyst
Human Factors International

Certified User Experience Analyst
Human Factors International

SWaM
Small, Women- and Minority-owned Business

Culinary Arts
School of Continuing Studies
University of Richmond

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Awards & Recognition

J.D. Power Award, 2nd Place – 06.2019
Overall satisfaction in U.S. Banking Mobile Apps with a score of 873.

J.D. Power Award, 1st Place – 06.2018
Overall satisfaction in U.S. Banking Mobile Apps with a score of 888.

J.D. Power Award, 1st Place – 06.2017
Overall satisfaction in U.S. Banking Mobile Apps with a score of 870.

Merit Award – 2016/17 Winter Edition
Financial App
How Magazine, In-Howse Awards

Finalist – 2016
Mobile App
Fast Company’s Innovation By Design Award

Industry Star – 2015
Mobile App
8th Annual Mobile Excellence Awards

Best Payment / Banking – 2015
Mobile App
8th Annual Mobile Excellence Awards

Mobile Apps/Sites – Finance – 2015
Mobile App
2015 W3 Awards

Mobile Features – Best User Interface – 2015
Mobile App
2015 W3 Awards

Mobile Features – Best Visual Design – Aesthetic – 2015
Mobile App
2015 W3 Awards

Bronze Cannonball – 05.2013
PlanG website
The Richmond Show, Richmond Ad Club

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Memberships

AIGA
the professional association for design

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Additional Skills

Sarcasm, Legos, event planning, networking, motorcycling, Muay Thai Kickboxing and pot lucks

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Speaking & Workshops

WNKF: Weekly Native Knowledge Fest – 09.2021 to 10.2022
Capital One

Designing for Mobile – 06.2021
Experience Summit
Experience Design, Capital One

Pre-Bonsai Workshop – 05.2020
Design Making

Designing for Native Deep Dive – 09.2019
XD, Capital One

EASE iOS Design – 09.2018
SHARE Conference
Capital One

EASE Android Design – 09.2018
SHARE Conference
Capital One

Design Making at WUT – 01.2018 to present
Third Thursday Lunch Exercises
What’s Up Thursday, Capital One

Creative Disruption – 07.2017
Full STEAM Ahead Conference

Creative Discussion – 07.2017
Full STEAM Ahead Conference

Motion as Meaning Workshop – 06.2016
Full STEAM Ahead Conference

Fundamentals of Typography – 12.2015
Creative Academy, Capital One

Intro to Design Making – 2016 to present
Monthly Design Onboarding Workshop
One Design, Capital One

Design Community Engagement – 01.2016
What’s Up Thursday, Capital One

Motion as Meaning Workshop – 09.2015
Android Summit

Continuing Your Creative Education – 07.2014
Aquent

Skeuomorphism – 12.2012
Spreecast: Design Recharge

Design Methodologies – 06.2012
Spreecast: Design Recharge

Starting a Graphic Design Business – 09.2011
AIGA VSU Student Group

Coffee Talk: Avoiding the PDF – 12.2010
AIGA Richmond

GRADE 5 – 03.2010
AIGA Richmond’s Biennial, Greater Richmond Awards in Design Excellence

Annual Members Meeting – 11.2008
AIGA Richmond

Student Meet n Greets – Fall 2008
AIGA Richmond: Virginia Commonwealth University, Piedmont Virginia Community College and Virginia State University

Annual Members Meeting – 09.2007
AIGA Richmond

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Community

Co-Coordinator/Instructor – 05.2015 to present
Design Making, Capital One

Co-Founder/Coordinator – 05.2011 to 2014
The Independent Creative

Contributing Artist – 10.2012 to 01.2013, 2018
The Sketchbook Project
Art House Co-op and Brooklyn Art Library

Vice President – 08.2011 to 01.2012
AIGA Richmond

Contributing Artist – 06.2011
First International Skull Appreciation Day Invitational Exhibition
Gallery 5

Student Mentor/Advisor – 2011, 2010, 2009
CreateAThon on Campus
Virginia Commonwealth University

Contributing Artist – 10.2010 to 01.2011
The Sketchbook Project: 2011
Art House Co-op and Brooklyn Art Library

Judge – 03.2010
Annual Juried Student Show
Virginia State University

Exhibition Designer, Coordinator – 2009
AIGA Richmond

Advisory Board – 2008 to 2011
Piedmont Virginia Community College

In-House Design Task Force – 2008 to 2010
AIGA

President – 2007 to 2009
AIGA Richmond

Signage/Promotional Designer – 2007
AIGA Richmond

New Media Coordinator – 2006 to 2008
AIGA Richmond

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Articles, Quotes & Features

How a New Design System Sparked Innovation at Capital One
by Margaret Rhodes
AIGA Eye on Design E-Newsletter

A Graphic Design Student’s Guide to Freelance
by Ben Hammon
Chapter 8: Tips from Professionals

Graphic artists try speed networking – April, 2009
by Louis Llovio
Richmond Times Dispatch

The Teen Angst – April, 1992
by Kim Spencer
The Daily Press

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